Shipping

Shipping Policy

How orders from The ShaverPro Shop are processed, shipped, tracked and delivered.

Last updated October 28, 2026

24 to 48 hBusiness-hour order processing
5 to 8 daysBusiness days from order to delivery
Customs coveredUS, EU, UK, Switzerland, Canada
TrackedTracking link emailed at shipment

1Order processing

Orders are processed within 24 to 48 business hours after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. Processing time is included in the delivery estimate in section 2.

Business days are Monday to Friday, excluding public holidays.

2Delivery times and customs by destination

The estimated delivery time is 5 to 8 business days from the date of your order, to all destinations including the United States.

Destination Estimated delivery Customs fees and import duties
United States 5 to 8 business days None (domestic shipment)
European Union 5 to 8 business days Covered by us
United Kingdom 5 to 8 business days Covered by us
Switzerland 5 to 8 business days Covered by us
Canada 5 to 8 business days Covered by us
Latin America 5 to 8 business days Paid by the recipient
Africa and the Middle East 5 to 8 business days Paid by the recipient
Asia and Oceania 5 to 8 business days Paid by the recipient

These are estimates, not guaranteed delivery dates. Carrier, customs or other delays outside our control can occur, particularly during periods of high demand.

EU customers

Unless we have agreed otherwise with you, we deliver your order without undue delay and no later than 30 days after your order, in line with EU consumer law.

3Shipping fees and delivery options

Shipping fees, if any, are displayed at checkout before you pay, so you see the total cost before confirming your order. If a faster delivery option is available for your destination, it is shown at checkout with its price and estimated delivery time.

4Order tracking

  1. 1
    Order confirmationA confirmation email is sent as soon as your payment is validated.
  2. 2
    Processing and shipmentYour order is prepared and shipped within 24 to 48 business hours.
  3. 3
    Shipping confirmationA tracking number and tracking link are emailed to you when your order ships.

Carrier tracking pages can take a short time to show the first update after shipment. If you have not received your tracking email, or have any question about your tracking number, contact us at info@shaverproshop.com with your order number.

5Customs fees and import duties

Covered by us

For orders delivered to the countries and regions below, customs fees and import duties are covered by The ShaverPro Shop. You pay only the amount shown at checkout, with no additional charge on delivery.

  • United States (domestic shipments)
  • European Union
  • United Kingdom
  • Switzerland
  • Canada
Paid by the recipient

For all other destinations, including Latin America (for example Brazil, Mexico and Argentina), Africa, the Middle East, Asia and Oceania, customs fees, import duties, taxes and administrative charges set by the destination country are the responsibility of the recipient. They are not included in the price at checkout and are not controlled by us. They are collected by the carrier or the customs authority on delivery or before the parcel is released.

Please check your local customs rules before ordering. Refusing a parcel because of customs charges does not entitle you to a refund of the shipping fees.

6Risk of loss and damaged parcels

For customers in the European Union, the risk of loss of or damage to the goods stays with us until you, or a person you name, take physical possession of the parcel (Article 20 of Directive 2011/83/EU). We apply the same protection to customers in every country.

Parcel received damaged

Check your parcel on delivery and contact us as soon as possible, ideally within 14 days, at info@shaverproshop.com. Send your order number and photos of the product and the packaging. We reply within 24 hours on business days. We replace the product, or refund it if no replacement is available, and we pay any return shipping. This does not limit your statutory rights.

Damage caused after delivery, for example by misuse or a drop, is not damage in transit. Terms for those cases are in our Refund and Warranty Policy.

7Lost, delayed or undelivered parcels

If your tracking shows no movement, or your parcel has not arrived after the estimated delivery time, contact us at info@shaverproshop.com with your order number. We investigate with the carrier and send you a replacement or a refund.

8Delivery address

Please check your address carefully at checkout. If you notice a mistake before your order ships, contact us immediately and we will correct it where we can. We are not responsible for a failed or delayed delivery caused by an incorrect or incomplete address that you provided.

9Returns and withdrawal

Returns, the EU right of withdrawal, refunds and warranty are covered in our Refund and Warranty Policy and on the Right of Withdrawal page.

10Your local rights

Nothing in this policy limits the mandatory consumer rights that apply where you live, including in the EU/EEA, the United Kingdom and Switzerland.

Contact

Home 2 Home Web LLC, doing business as The ShaverPro Shop
509 S 21st Ave, Hollywood, FL 33319, USA

Email: info@shaverproshop.com

Customer service: Monday to Friday, 8:30 a.m. to 12:00 p.m. and 2:00 p.m. to 5:00 p.m. (Eastern Time).
Live chat: 7 days a week.

See also our Right of Withdrawal page, Refund and Warranty Policy and Terms and Conditions of Sale.