Terms and Conditions of Sale
Terms and Conditions of Sale
These terms govern every purchase from The ShaverPro Shop, operated by Home 2 Home Web LLC.
Last updated October 28, 2026
- 14 days
- Return window for every customer
- 24 / 12 months
- Warranty in the EU/EEA / elsewhere
- 5 to 8 days
- Business days from order to delivery
- Hollywood, FL
- Seller and return address
1Who we are
This website is operated by Home 2 Home Web LLC, doing business as The ShaverPro Shop ("we", "us", "our"), a limited liability company registered in Florida, USA, at 509 S 21st Ave, Hollywood, FL 33319, USA. You can reach us at info@shaverproshop.com.
2Scope and acceptance
These Terms and Conditions of Sale apply to every order you place on this website. By placing an order, you confirm that you have read and accepted them, together with the policies they refer to: the Shipping Policy, the Refund and Warranty Policy, the Right of Withdrawal page and the Privacy Policy.
If you do not accept these terms, please do not place an order. We may restrict sales to certain countries where selling or using our products would be unlawful or where we cannot ship.
Nothing in these terms limits the mandatory consumer rights that apply where you live. Where a term conflicts with those rights, your rights prevail.
3Eligibility
You must be at least 18 years old, or have the legal capacity to enter a binding contract where you live, to place an order. By ordering you confirm that the information you give us is current, complete and accurate, including your name, delivery address, email address and payment details.
4Products and information
We describe our products as accurately as we can, including specifications such as the IPX6 water-resistance rating of our shavers. Colors on screen may differ slightly from the product. We may limit quantities, stop selling a product, or decline to sell to a particular region, and we do so before you pay or, if that is not possible, with a full refund.
Product information may be updated at any time. An update does not change an order that has already been confirmed.
5Prices and taxes
Prices are shown at checkout in the currency displayed. Where the law requires prices to include value added tax (VAT) or similar taxes, they are shown inclusive. Any tax, delivery fee or other charge not included in the product price is displayed before you pay.
Prices can change, but a change does not affect an order we have already confirmed. A crossed-out price shows our previous or regular price for the product. Products shown with a crossed-out price follow the same return and warranty rules as any other product.
If a price is displayed in obvious error, we will tell you before we ship. You can then confirm the order at the correct price or cancel it and receive a full refund.
For some destinations, customs duties and import taxes are charged by your country and are your responsibility. See section 8.
6Orders and contract formation
Your order is an offer to buy. After you place it, we email an order confirmation that acknowledges we received it. The sales contract is formed when we ship your order and send you the shipping confirmation.
We may decline or cancel an order, for example when a product is out of stock, a price was displayed in error, we cannot deliver to your address, or we reasonably suspect fraud. If we cancel after you paid, we refund the full amount to your original payment method.
Before you can place an order, you can review your items, correct any entry error and confirm. You can cancel an order that has not shipped by emailing us at info@shaverproshop.com as soon as possible with your order number.
7Payment
Payment is taken when you place your order, using one of the methods offered at checkout, such as Shopify Payments (including Shop Pay and major credit and debit cards) and PayPal. Payments are processed by these providers over a secure connection. We do not store your full card details.
If a payment fails or is reversed without a valid reason, we may suspend or cancel the order.
8Delivery, customs and risk
| Item | Rule |
|---|---|
| Estimated delivery | 5 to 8 business days from the date of your order, to all destinations. Processing time (24 to 48 business hours) is included. |
| Maximum delivery time (EU) | 30 days from your order, unless agreed otherwise with you. |
| Tracking | A tracking number and link are emailed when your order ships. |
| Customs charged to you | None for the United States, the European Union, the United Kingdom, Switzerland and Canada. |
| Customs charged to the customer | All other destinations, including Latin America, Africa, the Middle East, Asia and Oceania. |
Delivery times are estimates. Carrier, customs or other delays outside our control can occur. Shipping fees, if any, are shown at checkout before you pay. Full details are in our Shipping Policy.
For destinations where duties and taxes are the customer's responsibility, the carrier or customs authority collects them on delivery or before release. Please check your local rules before ordering.
The risk of loss or damage to your order stays with us until the parcel is delivered to you. If a product arrives damaged, contact us and we will replace it, or refund it if no replacement is available. Return shipping for a product damaged in transit is paid by us.
9Withdrawal, returns and refunds
You may withdraw from your order within 14 days of receiving the product, without giving a reason. Notify us by email or with the model form on our Right of Withdrawal page, then send the product back within 14 days of notifying us. We refund the product price and standard delivery cost within 14 days of your notification, and may wait until we receive the product or proof of shipment. You bear the direct cost of returning the product.
Any customer may return an order within 14 days of delivery for a refund of the product price. The product must be complete, clean, used no more than briefly to try it, and returned in an undamaged box. Return shipping is at your expense.
Defective products and products damaged in transit are handled under sections 8 and 10, and return shipping for them is paid by us. Return shipping for a product damaged after delivery by misuse is at your expense. Refunds go to your original payment method. The complete rules are in our Refund and Warranty Policy.
10Warranty and defective products
| Where you live | Warranty period | If the product is defective |
|---|---|---|
| EU/EEA | 24 months from delivery (legal guarantee of conformity) | Repair or replacement first. Refund or price reduction if repair or replacement is impossible, fails or takes unreasonably long. |
| Everywhere else | 12 months from delivery | Replacement at no cost to you. |
The warranty covers manufacturing defects and defects in materials. It does not cover accidental damage, misuse, unauthorized repair, or normal wear and tear.
Blades are consumable parts and should be replaced every 6 months. Normal wear of blades is not covered by the warranty. Not replacing blades on schedule never removes your rights if your product has a genuine defect.
To make a claim, email info@shaverproshop.com with your order number and a description or photos of the problem. Your statutory rights are not affected.
11Safe use and care
Read the instructions supplied with your product before first use. The shaver is rated IPX6, which means it is protected against powerful water jets. It is not designed to be submerged. Use only the charger and accessories supplied or recommended for your product. Stop using a product that is visibly damaged, and contact us.
12Communications
We send you messages that are necessary to carry out your order, such as order confirmations, shipping updates and replies to your requests, by email and, if you provided a phone number, by SMS.
We send marketing emails or SMS messages only if you have opted in separately, for example through a checkbox at checkout or a sign-up form. Consent to marketing is not a condition of any purchase. You can withdraw it at any time with the unsubscribe link in an email, by replying STOP to an SMS, or by contacting us. Message and data rates from your carrier may apply to SMS. How we use your personal data is described in our Privacy Policy.
13Reviews and contributions
You may be able to post reviews, comments or other content ("Contributions"). You are responsible for your Contributions, and they must be truthful, based on your own experience, lawful, and not offensive, misleading or infringing.
We do not remove a review because it is negative. We may remove Contributions that are unlawful, abusive, spam, unrelated to the product, or that breach these terms.
By posting a Contribution, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce and translate it on our website and in our marketing for as long as it remains posted, and you confirm you have the right to grant this license. You keep ownership of your Contribution. Reviews are the opinions of their authors and do not necessarily reflect our views.
14Intellectual property
We own or license all content on this website, including text, photographs, graphics, videos, designs, software, and the trademarks and logos shown, including XtremPro™ (together, "Content" and "Marks"). You may view and use the Content for your personal, non-commercial purposes. You may not copy, republish, sell or exploit it, or use our Marks, without our written permission.
15Acceptable use of the site
You agree not to use the website for any unlawful or unauthorized purpose, to access it by bots, scripts or other automated means, to attempt to disrupt or gain unauthorized access to it, or to use it for commercial activities we have not approved. We may restrict access to the site where we reasonably believe these rules have been broken or to protect the security of the site, and we will place and handle any existing order as these terms and the law require.
16Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, for intentional misconduct or gross negligence, under mandatory product liability law, or for anything else that cannot be excluded or limited by law, including your statutory rights as a consumer.
Subject to that, and to the extent the law allows, we are not liable for indirect, consequential, special or punitive loss, or for loss of profit, revenue or data, arising from your use of the website or our products.
17Governing law and disputes
If you contact us first at info@shaverproshop.com, we will do our best to resolve any complaint directly.
These terms are governed by the laws of the State of Florida, USA, but this does not deprive you of the mandatory consumer protection of the country where you live. You may bring proceedings in the courts of the place where you live. You may also be entitled to use an out-of-court dispute resolution body in your country.
If you live in the United States, these terms are governed by the laws of the State of Florida, without regard to its conflict of law rules, and any legal action will be brought in the state and federal courts located in Broward County, Florida.
18Changes to these terms
We may update these terms from time to time. The version in force when you place your order applies to that order. Changes apply to future orders from the date they are posted on this page, shown by the "Last updated" date above.
19General provisions
- Entire agreement. These terms, together with the policies listed in section 2, are the whole agreement between you and us about your purchase.
- Severability. If a provision is found invalid or unenforceable, the rest remains in effect.
- No waiver. If we do not enforce a provision at once, we do not give up our right to do so later.
- Events beyond our control. We are not liable for failure or delay caused by events outside our reasonable control, such as natural disasters, strikes, carrier or customs disruption, or failures of utilities or networks. Your statutory rights are not affected.
- Language. These terms are written in English. Translations are provided for convenience. Where the law allows, the English version prevails, without affecting your mandatory rights.
- Electronic communications. You agree that we may send you notices about your order and these terms electronically, by email or on this website.
Contact
Home 2 Home Web LLC, doing business as The ShaverPro Shop
509 S 21st Ave, Hollywood, FL 33319, USA
Email: info@shaverproshop.com
Customer service: Monday to Friday, 8:30 a.m. to 12:00 p.m. and 2:00 p.m. to 5:00 p.m. (Eastern Time).
Live chat: 7 days a week.
